Computers: Mac Laptops (MacBook Pro)
Basic Information
Standard setup includes sound and wireless (bloomu-secure) internet connectivity. If reserved room(s) have no installed sound system, laptop internal speakers will be used for sound. If reserved room(s) have installed sound system, laptop sound will be connected to the room sound system.
Equipment Needed
The table below lists the equipment needed for three (3) types of setups / requests.
| Presentation in KUB | Info Table in KUB | Requests outside of KUB |
|---|---|---|
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Setup Considerations
What You Need to Know
- IMPORTANT!! ALL LAPTOPS MUST BE LOCKED TO SOME INANIMATE (NON-MOVEABLE) OBJECT AT ALL TIMES TO PREVENT THEFT! Use a laptop security cable that are hanging next to the laptop storage rack.
- Do not lock laptops to backdrop curtains.
- Security Cable Lock Code: The same code that we use for all lock, or password/passcode functions. IMPORTANT! After securing the lock to the laptop scramble the code of a lock before leaving the setup.
If the code is visible, people will be able to see it, know what it is, and:
- Steal the equipment, and/or
- change the code so that we cannot access the equipment.
Troubleshooting
Long logins after username and password input
- The computers do not automatically log in using the kublaptop account. Staff, Faculty, and Students login to the presentation computers using their own accounts. This means:
- Computers will take longer for people to log in since users’ desktops will be transferred to the presentation computer being used. The solution is to have presenters log into the computer a few (10) minutes earlier.
- After a period of non-activity (not moving the mouse or not using the computer), the computer screen may enter a lock screen. This will require people to log into their account again. One solution is to remind people to move the mouse every once in a while.
No internet / Wireless (WiFi) not connected
- Check BU WiFi and Guest network access.
- Check BU network system status
No audio
- If using a VGA cable - One or both ends of the cable may be unplugged: A) From the audio system's 3.5mm input jack; or B) From the computer's 3.5mm audio output jack.
- If using an HDMI and/or DisplayPort cable - HDMI and DisplayPort cables pass BOTH video and audio.
No projected image
- Some laptops do not automatically turn on their external video port when a projector is connected. Usually a key combination like FN + F8 or CRT/LCD key turns the external display on and off. Locate a function key labeled CRT/LCD or function key with a monitor symbol. Press FN and the labeled function key simultaneously.
Wireless mouse not working
- The presentation mouse and receiver base may not be matched. The mice and the receivers are labelled. Only matching labels work together (e.g. Mouse #3 works with receiver #3).
- The presentation mouse and receiver may not be programmed to use with a Mac. Mice programmed to work with a Mac will not work on a PC and vice versa. Check the label. Match the mouse and receiver to the appropriate computer type (Mac or PC).
- Batteries may need changed. Push the button for the laser (don't point it at anyone's face or eyes, or shine it out the window). If the laser works, then dead batteries are not the problem.
- Wireless presentation mice need batteries. If batteries fall out because of dropping, the mouse may need to be reprogrammed to the receiver (See page 3 of the manual).
- LEAST LIKELY - The software driver for the presentation mouse may no longer be installed.
Other Considerations:
- Updating Mac laptops- Student Technical Crew are unable to update KUB's Mac laptops because changing settings on these computers require a BU user account with administrative network permissions.